Human Factors Researcher

The data said it passed.The field said otherwise.

Two years running a hardware lab at Apple. I audited the instrument instead of the product.

500+
participants across four concurrent studies
270
hours of lab time recovered
0
sessions thrown away, down from 1 in 5
The audit

Six questions. Eight faults.

The survey behind every fit and comfort decision. Tap an item.

What was underneath

Comfort, fit, stability. One force.

Pressure. A normal scale has one bad end. This one has two.

0slips out 5in band 10painful
Outcome

Most of it did not ship.

I can name what beat each one.

Anchor every scalelost toYears of data staying comparable
Rate thermal toolost toA 2.5 hour session cap
Multi-item measureslost toLength, and the answers it costs
Physical ear modellost toTime per participant
Elsewhere

Other work.

64%
Behavior change over five months
Honda 99P Labs · Lead UX Researcher
I built a playable Python game as the research stimulus, then ran a diary study to see whether it held.
10×
Lift in perceived product value
fuguUX · Lead UX Researcher
Forty interviews, surveys and concept tests turned into storyboards the team designed against.
50+
Interviews into the roadmap
Aftershoot · Associate Product Manager
Built the customer success function from nothing at an AI tool for photographers.
27%
Fewer no-shows
Apple · Research operations
Rebuilt recruitment, scheduling and the error-flagging workflow for the Austin lab.
Toolkit

What I bring.

Validity & reliability auditing Survey design Psychophysics Experiment design Moderated lab studies Longitudinal & diary Cognitive interviewing Participatory design Research ops Python SQL Tableau Dovetail Qualtrics Dscout Figma

M.S. Human-Computer Interaction, Carnegie Mellon.

Let's talk about what you're measuring.

iyeraarthi0202@gmail.com
LinkedIn › Austin, Texas Open to research roles